Airline Customer Service Agent SFO - Chinese/English Speakers Job at Pacific Aviation, San Francisco, CA

dmxZTjhPTzdjUnh0NEJZSlg0L2pnS0ZuWlE9PQ==
  • Pacific Aviation
  • San Francisco, CA

Job Description

Pacific Aviation is hiring bilingual Airline Customer Service Agents at San Francisco International Airport (SFO) to support international airline operations in a part-time role. If you’re fluent in English and Mandarin or Cantonese , and you enjoy helping others in fast-paced environments, this could be your runway to an exciting aviation career.

For over 25 years, Pacific Aviation has partnered with the world’s finest airlines to deliver exceptional service. Our team thrives on collaboration, professionalism, and shared success—and we’re excited to welcome new teammates who share these values.

What You’ll Do

  • Assist passengers during check-in, boarding, and arrivals
  • Verify travel documents and process boarding passes accurately
  • Answer questions and offer directions in both English and Mandarin or Cantonese
  • Communicate clearly and respectfully with travelers and airline personnel
  • Support the overall flow of passenger operations within the terminal
  • Deliver consistent, courteous service under pressure in a dynamic airport setting
  • Collaborate with team members and supervisors to maintain high service standards
  • Uphold airline policies and ensure a secure environment for passengers and staff

Requirements

What You Bring

  • Fluent in English and Mandarin or Cantonese (required)
  • Strong communication and customer service skills
  • Computer literacy and accurate data entry
  • Calm, solution-oriented mindset in high-pressure situations
  • Physical stamina to stand and walk for extended periods
  • Willingness to attend 5 days of required computer training
  • Authorized to work in the United States
  • Must pass a background check and drug screening

Schedule

  • Part-Time
  • Must be available 4 days per week , including weekends and holidays
  • Shifts may include early mornings, afternoons, evenings, or nights

Benefits

  • Hourly Rate: $23.15 per hour
  • Fully Paid Medical, Dental, and Vision Insurance – for you and your dependents
  • 401(k) with company match
  • Paid Time Off
  • Paid Training
  • Uniform Provided
  • Discounted BART Clipper card or employee parking permit
  • Referral Bonus
  • Cell Phone Plan Reimbursement

Job Tags

Hourly pay, Part time, Night shift, Afternoon shift, Early shift,

Similar Jobs

Equinix

SVP, GTM Operations Job at Equinix

 ...capability that balances value creation, price realization, and governance. Operating as a trusted partner to Product, Finance, and CRO leadership, the SVP drives executional rigor, cross-functional accountability, and customer lifecycle optimization across the entire... 

Informa Markets

Business Development Representative Job at Informa Markets

 ...relationships, see and show products and do business. We also provide year-round online...  ...sales pipeline for MAGIC events. This entry-level sales position offers exceptional growth...  ...the next step, we encourage and support internal job moves Time out: 15 days PTO rising... 

John Deere

Part-Time Student-Software Engineering/Cybersecurity - Ames, IA Job at John Deere

 ...US)- Iowa - Ames Function: Technology (CA) Title: Part-Time Student-Software Engineering/Cybersecurity - Ames, IA-117272 Onsite/...  ...team and contribute to feature delivery Design, build, test, deploy, and operate security software solutions Find, investigate... 

National Governors Association

Health Policy Analyst for State Leadership Job at National Governors Association

A bipartisan organization based in Washington, DC is seeking a Policy Analyst (Health) to support Governors on health policy issues. The role involves organizing state learning events, providing technical assistance, and developing policy-related content. Ideal candidates... 

SGS Consulting

Healthcare Quality Mgmt Consultant Job at SGS Consulting

Job Responsibilities: Collaborate with underwriting, sales, data science, and audit teams to conduct quality audit reviews on a variety of business documentation, processes, and systems. Audit types include but are not limited to the following, SOX audit, peer review...