Call Center Manager – Port Huron, MI
Join a Growing Leader in Bath Remodeling & Accessibility Solutions
At Mobility Remodelers , we’re redefining what bath remodeling means—bringing stylish, affordable, and low-maintenance solutions to homeowners, businesses, and individuals with accessibility needs. Born from a desire to raise industry standards, we’ve earned a reputation for unmatched quality and workmanship across our full line of acrylic bath and shower systems.
We’re currently seeking an experienced Call Center Manager to lead our inside sales and scheduling team in Port Huron, MI. This is a key leadership role where you’ll help drive our continued growth, develop a high-performing team, and ensure outstanding service and efficiency in every customer interaction.
Oversee daily call center operations, ensuring smooth scheduling and high-quality customer interactions
Recruit, hire, train, and coach a team of Call Center Representatives
Manage inbound and outbound calls with a focus on service and sales
Coordinate with our sales team to optimize appointment setting and territory coverage
Monitor performance metrics and drive results to meet weekly and monthly targets
Handle escalated customer issues with professionalism and poise
Proven leadership experience in a call center or customer service environment
Strong communication, problem-solving, and organizational skills
Ability to thrive in a fast-paced setting and lead by example
Proficiency with CRM and scheduling tools
Availability to work evenings and weekends as needed
We offer a competitive salary plus performance-based bonuses , along with the opportunity to make a meaningful impact in a growing company with a mission-driven culture.
...production decisions. Monitor tonnage movements and ensure proper routing of material to stockpiles or mill feed. Underground Geological Mapping & Sampling Conduct geological face mapping and update underground maps daily. Collect channel/face samples and...
...CNA Certified Nursing Assistant Masonicare at Mystic - Assisted Living Mystic, CT Day Shift / 32hrs/wk / EOW Certified Nursing... ...duties as required Requirements: No experience required. CNA Certification is a must #joinourteam...
...Impact with CHRISTUS HealthCHRISTUS Trinity Clinic, one of the regions largest... ...is seeking a Psychiatric Mental Health Nurse Practitioner (PMHNP) to join our mission... ...with team providersPractice Setting: 90% Outpatient / 10% InpatientPatient Volume: 1519 patients...
...Job Title: Business Process Consultant Location:- Ocoee FL. Duration:- 12+ months Overview We're looking for a highly experienced and meticulous Business Process Consultant with a strong background in financial systems implementations to join...
...: The Home Health Registered Nurse is responsible for providing and documenting skilled nursing care in accordance with the developed... ...standards and professional boundaries at all times over the weekend. Sshedule: Every other weekend: 3 days, Thursday through Saturday...