Chat Support Advisor Job at Total Shape, United States

dkZVRzh1TzhjUnRyNVJ3SFg0N3JpYVZzWXc9PQ==
  • Total Shape
  • United States

Job Description

The Role:

Company: Total Shape

Location: Remote

Monthly Salary: $1,200 – $1,500 (USD), depending on experience

Role Overview:

We’re looking for a friendly, detail-oriented Chat Support Advisor to join our customer service team. You will be the first point of contact for our customers via live chat, ensuring prompt, accurate, and helpful responses.

Key Responsibilities:

  • Respond to customer inquiries via live chat, email, and messaging platforms promptly.
  • Provide accurate information about our products, services, and policies.
  • Assist customers with troubleshooting issues and resolving concerns.
  • Maintain a professional, empathetic, and customer-focused tone at all times.
  • Escalate complex issues to the appropriate department when necessary.
  • Keep records of customer interactions and feedback to improve service quality.

What We Offer:

  • Competitive monthly salary of $1,200 – $1,500 .
  • 100% remote work opportunity.
  • Paid training and continuous learning resources.
  • Supportive and collaborative work culture.
  • Opportunities for career growth within the company.

Ideal Profile:

Qualifications:

  • Excellent written communication skills in English.
  • Previous experience in customer service, preferably in chat-based support.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and work in a fast-paced environment.
  • Basic technical troubleshooting skills.
  • Willingness to work flexible hours, including weekends if needed.

What's on Offer?

  • Work within a company with a solid track record of success
  • Flexible working options
  • Opportunity to make a positive impact

Job Tags

Full time, Remote work, Flexible hours,

Similar Jobs

Drive Time Transports

EXP CDL-A DRIVER, dedicated DOLLAR account, home weekly, $1.37CPM Job at Drive Time Transports

 ...CDL-A DRIVER NEEDED FOR A DEDICATED HOME WEEKLY DOLLAR ACCOUNT! MINIMUM 6 MONTHS RECENT TRACTOR TRAILER EXPERIENCE! MANUAL UNLOAD TYPICAL WEEK HAS RESET ON THE WEEKEND! 34 hours guaranteed, can be up to 48 hours weekly ***Driver will typically start their... 

Garage Headquarters

Garage Door Installer Apprentice Job at Garage Headquarters

 ...businesses. Job Description We are currently looking for a reliable, honest, hard-working career oriented installer to join our team as a Garage Door Installer. No experience necessary we will train the right candidate. The ideal candidate should be a team... 

Turner Staffing Group

Geologist Job at Turner Staffing Group

 ...production decisions. Monitor tonnage movements and ensure proper routing of material to stockpiles or mill feed. Underground Geological Mapping & Sampling Conduct geological face mapping and update underground maps daily. Collect channel/face samples and... 

Melinda Instal

Live Chat & Email Support Agent Job at Melinda Instal

Ez egy tvmunkban vgezhet lls. Melinda Instal is seeking a dedicated Live Chat & Email Support Agent to join our team in the Construction industry. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients...

Stratford Davis Staffing LLC

Remote Sales Pro: Inbound Leads, High Commissions & Trips Job at Stratford Davis Staffing LLC

 ...A leading staffing agency is seeking experienced sales agents to join their expanding team. This commission-only remote role offers exceptional earnings potential, with agents making over $200,000 in their first year by handling inbound leads only. With no cold calling...