Client Service Representative Job at Rarebreed Veterinary Partners, Providence, RI

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  • Rarebreed Veterinary Partners
  • Providence, RI

Job Description

City Kitty is seeking a thoughtful, experienced and compassionate cat-loving receptionist to join our team. Do you speak cat? Providence's funky and fabulous feline practice could be purr-fect for you! We're looking for someone with a kind, calm presence who will reassure our clients that their cat is in good hands. If you know how important it is for families to be greeted by a warm smile and understanding, and if you see value in educating clients about proper cat care, then please contact us. A successful candidate loves cats and their people, has a positive, upbeat attitude, and can manage a lively front desk with confidence and poise. We offer a competitive salary and a marvelous benefits package, along with lifestyle-friendly working hours.

City Kitty is Rhode Island's premier feline exclusive practice and has been a beloved and iconic part of the community for more than 20 years. We believe that cats deserve to be examined in a facility that caters to them and their family. There is a strong emphasis regarding work-life balance; we have 4-day (less than 40 hour) work weeks, no weekend hours, no on-call shifts and 10 paid holidays!

Receptionist

City Kitty in Providence, RI

What You'll Do

  • Politely answer phones with multiple incoming lines
  • Manage various client requests simultaneously
  • Make sure client needs are addressed in a timely fashion
  • Book and confirm client appointments
  • Consistently record conversations in medical records
  • Manage online platforms for client scheduling and prescription refill needs
  • Explain the value of preventive health care
  • Convey warmth when people need comfort

Benefits

We're passionate about helping you reach your greatest pet-ential - both at work and at home.

  • Great pay with competitive medical, dental, and vision insurance coverage
  • 401K with a company match of up to 4%- after 6 months of service
  • Generous paid time off to help you achieve your purr-fect work-life balance
  • Employee Ruff-erral Program
  • Health Saving Account (HSA), Flexible Spending Account (FSA) and Commuter Benefits
  • Company-paid life and AD&D insurance
  • Short-term and long-term disability
  • Accident, critical illness, and hospital indemnity insurance
  • Mental Health Resources
  • Company-paid bonding leave
  • Continuing education yearly allowance for skills development and uniform allowance
  • Certification fees reimbursement (eligible employees only)
  • Free monthly wellness meetings focused on ways to reduce stress and anxiety, led by the medical director
  • Free quarterly financial wellness classes to provide guidance in areas such as student loan debt, budgeting, improving credit scores, mortgages, and refinancing

Plus, Special Benefits To Utilize For Your Own Pet

  • Pet Care: Discounts on veterinary services and products
  • Pet Diagnostics: Discounts on reference lab testing
  • Pet Food: Discounts on Purina pet foods
  • Pet Insurance: Discounts available with our preferred vendor

Requirements

  • You absolutely adore cats
  • You think helping people is the cat's meow!
  • You understand that cat parents love their cats!
  • You have a good sense of humor
  • You accept that grace under pressure is a basic job requirement
  • You can work independently and love to learn and grow
  • You are a master at problem-solving and thinking creatively
  • You are organized and detail-oriented
  • You understand that how you communicate matters
  • You have 1 or more years of veterinary or shelter medicine experience

Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experience for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.

Joining our fun and team-first atmosphere comes with a level of support that's hard to find anywhere else. Everything we do is with purpose - down to the way we invest in our people and create long-overdue change in the industry. We're hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families.

Employment will require the successful completion of references and background check.

FOR RHODE ISLAND APPLICANTS: IF YOU PROVIDE FALSE INFORMATION ABOUT YOUR ABILITY TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT ACCOMMODATIONS, YOU MAY BE BARRED FROM FILING A CLAIM UNDER THE PROVISIONS OF THE WORKERS' COMPENSATION ACT OF THE STATE OF RHODE ISLAND.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Learn more about our career opportunities at:

Where uncommon support partners with joy.

Job Tags

Temporary work, Work experience placement, Local area, Flexible hours, Shift work,

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