Customer Service Assistant (OMNI - voice, Chat and Email) for a Junk Removal Services Job at LTVplus, Brandon, FL

dmxRRzlPTzljeDVzNGhRSlg0enVqcVpuWnc9PQ==
  • LTVplus
  • Brandon, FL

Job Description

151652

Is This YOU? Then We Want to Meet You!

  • At least 1 Year of Experience and above.
  • Software/platforms required: Kustomer, Guru, Sys_Admin, Aircall
  • Team Player – Ability to collaborate effectively with colleagues, contribute to team goals, and maintain a positive work environment.
  • Excellent Customer-Centric Communication Skills – Strong written and verbal communication skills to engage with customers professionally and empathetically across multiple channels.
  • Mental Fortitude – Resilience and the ability to stay calm, focused, and professional in high-pressure situations.
  • Multitasking Ability – Capability to handle multiple communication channels (Emails, SMS, Calls) simultaneously while efficiently managing ad-hoc tasks.
  • Attention to Detail – Ensuring accuracy in responses, documentation, and task execution to maintain high-quality service.
  • Time Management & Prioritization – Ability to manage workload efficiently, meet deadlines, and prioritize tasks effectively.
  • Problem-Solving Skills – Quickly identifying issues and providing effective solutions to enhance customer satisfaction.
  • Tech-Savviness – Comfortable using multiple digital tools, CRM systems, and communication platforms to handle customer interactions.
  • Adaptability & Flexibility – Willingness to adapt to changing processes, customer needs, and business requirements.
  • Experience in Customer Support or a Similar Role – Prior experience in a customer service, call center, or support role is a plus.

If this sounds like you, then you’re just who we’re looking for to join our team!

Who We Are

At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.

Your Mission Will Be To

  • Will handle customer service tasks, ad hoc tasks such as calling customers or loaders back to ensure order completion.
  • Basic sales. (10 items or lower) They'll be doing Customer Service, Dispatch, and Basic Sales - Universal Agent.

Tech Checklist – Gotta Have It!

  • Software/platforms required: Kustomer, Guru, Sys_Admin, Aircall

Ready to use your skills to deliver top-tier service in a fast-paced and supportive environment?

Click Here - Your First 30-60-90 Days at LTVplus: What to Expect

Note: Only shortlisted candidates will be contacted.

Kindly be reminded that the training duration is 8 hours

Job Tags

Remote work, Worldwide,

Similar Jobs

Spark Power

Health and Safety Specialist Job at Spark Power

 ...Health and Safety Specialist Spark Power, a trusted partner in energy across North America, is seeking a Health and Safety Specialist...  ...or electrical work preferred; Diploma or Certification in Occupational Health and Safety an asset; working toward CRST considered... 

Greenleaf Pet Resort

Dog Bather Job at Greenleaf Pet Resort

Greenleaf Pet Resort is currently looking for experienced dog bathers. If you love dogs, have experience bathing all breeds, are highly motivated, a team player, willing to work weekends and want a lucrative opportunity at our State of the Art Grooming Salon & Pet Resort...

University of Maryland Medical System

Phlebotomist, Per Diem Days Job at University of Maryland Medical System

 ...Overview Under general supervision, performs phlebotomy procedures at an advanced level, collects...  ...are completed.# Assists in the training of new personnel by following the training...  ...48 hours. Rotation on floors every other day to check the site. Keeps log of all... 

Crave Kitchen & Bar

Buen Dia Cashier Job at Crave Kitchen & Bar

Server Are you passionate about providing exceptional service to guests in a fast-paced environment? Do you thrive in a role where you can anticipate and fulfill customers' needs with a smile? Welcome to our team as a cashier! In this role, you will play a crucial part...

Veterans Affairs

Outpatient Staff Registered Nurse- GI Clinic Job at Veterans Affairs

 ...office after review of the EDRP application. Former EDRP participants ineligible to apply. Responsibilities This Outpatient Staff Registered Nurse- GI Clinic position is in the Nursing service at the VA Maine Healthcare System, located at the Togus location. This...