Dispatcher – Be the Voice Behind Exceptional Service
Are you charismatic, detail-oriented, and motivated by connecting with people? Elevate Home Services is looking for a Dispatcher who thrives on engaging conversations, building rapport, and keeping schedules running smoothly.
This is your chance to join a rapidly growing HVAC company with a proven leadership team and a culture that values both customers and employees. With training, support, and a clear career path, you’ll have everything you need to grow your skills and make an impact.
Let’s elevate the standard of service—together.
Pay Range: $20–$25/hour (based on experience & fit)
Location: Fort Myers, FL (in-office role)
Focus: Dispatching, scheduling, and customer communication
Environment: Supportive team culture with strong leadership
Growth: Training opportunities and advancement potential
Customer Communication
Answer incoming calls and assess service needs
Build rapport and provide updates to customers throughout the day
Dispatching & Scheduling
Assign appropriate technicians to service calls
Manage technician schedules for efficiency and customer satisfaction
Information Management
Record customer details in the database
Document service call outcomes and create daily summary reports
Revenue & Service Goals
Strategically prioritize service calls to meet daily targets
Encourage repeat business through professional, positive interactions
Continuous Improvement
Participate in training to strengthen sales and service skills
Promote Elevate Home Services’ brand through every interaction
Experience: 1+ year as a dispatcher (HVAC or plumbing preferred)
Tech Savvy: Basic skills in Microsoft Word, Excel, Outlook
Preferred but not required: ServiceTitan or Nexstar knowledge
Industry Insight: Familiarity with construction/home services a plus
Soft Skills: Strong communication, problem-solving, and customer service abilities
Other: Background check and drug test required
Competitive Pay: $20–$25/hour, based on experience
Health Benefits: Low-cost medical, dental, vision, life insurance, and 401(k) with match, etc.
Work-Life Balance: Paid time off, wellness days, birthday off, and consistent daytime schedule
Career Growth: Training programs, advancement paths, and leadership development
Perks & Extras:
10% Friends & Family Discount on all services
Gym Reimbursement (up to $25/month)
Dave Ramsey’s SmartDollar Program for financial wellness
Weekly Leadership Training (online or in-person)
Audiobook Library for personal growth
Life Coaching & Mindset Training with Weldon Long programs
Legal Shield Access for personal legal support
Starting the day by reviewing schedules and incoming calls
Dispatching technicians to their first jobs
Providing real-time updates to both customers and field staff
Adjusting schedules as needed to meet customer needs and daily goals
Wrapping up the day with reporting and preparing for tomorrow
Ready to Elevate Your Career?
If you’re a people-first problem solver with a knack for organization, apply today and join a company that values your skills and your future.
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