Join the Drive at Claremont Mazda! Experienced Service Writer Wanted Are you a service superstar who loves fast-paced days, happy customers, and a thriving shop? Claremont Mazda is looking for an experienced, results-driven Service Writer to help us keep our guests on the road and smiling. This is not an entry-level position. We need a professional with a proven track record of strong customer satisfaction scores, solid sales performance, and the ability to back it all up with real numbers. Why You’ll Love It Here * Competitive pay + performance bonuses – your hard work shows up in your paycheck. * Full benefits including health, dental, and vision coverage. * Mazda factory training to keep you sharp and ahead of the curve. * A modern, buzzing service drive where your skills make an immediate impact. What You’ll Do * Be the face of the service lane. Greet customers with energy, listen to their concerns, and create clear, accurate repair orders. * Drive revenue & satisfaction. Present maintenance plans and additional services with confidence—helping customers protect their vehicles while meeting department goals. * Communicate like a pro. Keep customers updated, coordinate with techs and parts, and ensure jobs are done right the first time. * Own the details. Maintain precise records, warranty info, and performance stats to keep everything running smoothly. What You Bring * 2+ years as a service advisor/writer (Mazda or other import brand experience is a plus). * Documented success: high CSI scores, strong upsell percentages, or other measurable stats. * Deep knowledge of automotive service processes and warranty procedures. * A positive, high-energy personality and the organizational chops to match. * Valid driver’s license and clean record. * Ability to pass a background check and drug screening. Ready to put your skills in the fast lane?Send your résumé and performance stats Claremont Mazda is an equal opportunity employer.
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