Night Auditor We're seeking a Hotel Night Audit to be the initial touchpoint for our guests and oversee every aspect of their stay. Responsibilities include guest registration, reservation management, and offering details on rooms, rates, and amenities. Ultimately, your role is to ensure our guests have a delightful and unforgettable experience. Responsibilities * Complete all check-in and check-out procedures * Oversee all reservations, including online and phone * Complete room payments and verify identification * Inform customers about payment methods and verify their credit card data * Welcome guests upon their arrival and assign rooms * Provide information about our hotel, available rooms, rates and amenities * Respond swiftly to any guest concerns in a professional manner * Respond to clients’ complaints in a timely and professional manner * Collaborate with the housekeeping team and assist the department when needed * Up-sell additional facilities and services, when appropriate * Maintain updated records of bookings and payments * Perform other duties as directed and assigned Skills * Excellent communication skills (verbal and written) * Strong interpersonal skills * Ability to multitask and prioritize tasks effectively * Proficiency in using office equipment (e.g., phone systems, printers, scanners) * Knowledge of office management software * Customer service-oriented mindset * Attention to detail and accuracy * Ability to handle difficult situations with patience and professionalism Requirements * Previous hotel / front desk agent experience is preferred * Customer service attitude * Must be able to convey information and ideas clearly, both oral and written. * Must work well in stressful, high-pressure situations. * Must be able to evaluate and select among alternative courses of action quickly and accurately. * Willingness to work at peak hours, which may include evenings, holidays, and weekends. * Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary * Excellent phone etiquette and communication skills * Strong guest relations skills with the ability to provide personalized service * Bilingual proficiency is a plus Benefits: * Competitive pay * Flexible scheduling * Employee discounts * Opportunities for advancement * Health Insurance * PTO * Vision & Dental
...and improved ergonomics will revolutionize the APM industry. THIS IS A PART-TIME, REMOTE, COMMISSION-ONLY POSITION We are looking for a highly motivated and experienced Sales Development Representative to join our team. As a Sales Development Representative, you...
..., please register as a new applicant. Overview TITLE : Policy Analyst (Energy) ORGANIZATION : National Governors Association LOCATION... ...policymakers; Build and maintain relationships with high-level policymakers and key stakeholders; Be committed to NGAs...
You will be responsible for day-to-day technology operations and plays a key role in delivering a reliable, secure, and well-organized IT environment for staff. This role is responsible for onboarding new employees with hardware and software, resolving internal technical...
Chanel seeks a Fashion Advisor in Las Vegas to enhance client service and brand loyalty. This role involves developing new clients, optimizing client experiences, and maintaining client relationships. A minimum of three years of related experience and a high school diploma...
...Surgery Advanced Practice Provider Multi-Site Position: Peoria Plaza | Boswell Medical Center | Del E. Webb Medical Center Banner Health , recognized as a Top 5 Large Health System and one of the country's premier non-profit health care networks, is expanding...