Job Description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Located along the shores of Chatham, Massachusetts, Chatham Bars Inn, a Forbes Five-Star resort, stands as a timeless beacon of hospitality, blending rich history with modern luxury on 25 oceanfront acres. With over a century of heritage, the Inn has captivated visitors with panoramic ocean views, impeccable service, and a commitment to preserving the essence of New England charm. The Inn has 217 rooms and suites, from the historic Main Inn to dozens of cottage-style buildings with flower-lined brick walkways and breathtaking views. Chatham Bars Inn is one of Cape Cod’s most beloved destinations for family vacations, romantic getaways, and corporate retreats. Guests of the Inn are able to experience a series of authentic, first-hand Cape Cod experiences such as private cabana rentals along the Inn’s private quarter-mile beach, an oceanfront pool, complimentary bike rentals, private bonfires, tennis courts, a full-service spa, and supervised Kids Crew sessions. The nearby 8-acre Chatham Bars Inn Farm provides the Inn’s restaurants with over 100,000 pounds of produce seasonally and offers popular outdoor farm-to-table dinners at the farm each week. Beyond its picturesque setting and luxurious accommodations, Chatham Bars Inn is renowned for its culinary program. The resort has six different dining options, each offering a unique culinary experience showcasing the freshest local ingredients and innovative flavor. From its historic origins to its modern amenities and exquisite dining, the Inn continues to attract visitors with its charm, elegance, and unwavering dedication to excellence.

The Hotel Upholsterer is responsible for the repair, restoration, and maintenance of upholstered furniture, drapery, wall panels, and related fabric furnishings within the hotel. This role ensures that all guest-facing and back-of-house upholstered items are well-maintained, comfortable, and presentable, contributing to the overall guest experience and the hotel’s standard of quality.

Key Responsibilities:

• Inspect, repair, and maintain upholstered furniture including chairs, sofas, headboards, cushions, and panels.
• Replace or repair fabrics, foams, webbing, springs, and padding as needed.
• Cut, measure, and fit fabrics according to design and hotel standards.
• Maintain drapery and fabric wall coverings, repairing or replacing them when necessary.
• Ensure all work is performed with precision, maintaining the hotel’s brand quality and aesthetic.
• Coordinate with housekeeping and engineering to identify and prioritize repair needs.
• Maintain inventory of upholstery materials, fabrics, tools, and supplies.
• Follow safety standards and proper use of upholstery tools and equipment.
• Assist with special projects such as reupholstering furniture during renovations or refresh programs.
• Provide professional advice on fabric selection and durability when replacements are needed.

• Proven experience as an upholsterer, preferably in a hospitality or commercial environment.
• Skilled in fabric cutting, sewing, stitching, and upholstery repair techniques.
• Knowledge of various upholstery materials and their care.
• Strong attention to detail, craftsmanship, and finishing quality.
• Ability to read measurements, patterns, and work with hand/power tools safely.
• Good physical stamina and ability to lift or move heavy furniture pieces.
• Team-oriented with good communication skills.

Working Conditions:

• May require standing, bending, lifting, and use of manual and power tools.
• Work performed both in workshop settings and within hotel guest rooms/public areas.
• Flexible schedule availability, including weekends and holidays, depending on hotel needs.

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