We are conducting a confidential search for an experienced IT Help Desk Technician to provide both remote and onsite support for end users across the Portland and Vancouver areas. This role is ideal for a skilled troubleshooter with strong technical knowledge and excellent communication skills.
Key Responsibilities:
Provide remote and onsite end-user technical support (approx. 70% remote / 30% onsite).
Perform systems monitoring, reporting, and issue resolution.
Troubleshoot desktop, network, and cloud application issues quickly and effectively.
Support and manage Windows desktops and common business applications.
Assist with cloud services administration (Office 365, Google Workspace, Dropbox, etc.).
Configure and maintain networking systems including routing and firewalls.
Provide occasional support for VoIP, macOS, and Linux environments.
Maintain strong documentation of issues, resolutions, and system updates.
Qualifications:
2+ years of IT helpdesk or technical support experience.
Strong troubleshooting and diagnostic skills.
Comprehensive knowledge of Windows desktop systems.
DataClear Certification (or equivalent) required.
Moderate knowledge of cloud platforms and networking/firewall administration.
Excellent communication skills, patience, and customer service orientation.
Must be based in the Portland/Vancouver area and able to travel to client sites as needed.
Compensation & Benefits:
Salary range: $85,000 – $125,000/year (based on experience).
Quarterly profit-sharing bonus.
Full employer-paid health insurance.
401(k) retirement plan.
Paid time off (PTO).
Relaxed and supportive work environment.
For Washington-based roles: Annual pay ranges may fall between $33,863 - $78,249.60 . You may also be offered a bonus, and other benefits. EEO Statement: Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed...
...Title: Salesforce Quality Analyst Location: Canada - Remote Contract Key Skills : Salesforce Testing, Banking and Agile Experience. Detailed JD: Candidate should have 8+ years test lead experience. Expert in Functional testing process...
...Your success is a train ride away! As we move Americas workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States...
...for a childcare facility or agency, private care, a kid's camp, or youth sports' coach. It'... ...studies. Benefits:: Weekly Pay Health Benefits if you work 30+ hours per week and... ...0 lbs., push 300 lbs. ~ Registered with Home Care Services Bureau Alegre Home Care...
...frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversityof... ...offering cutting-edge nutrition education programs that empower students to make smart, healthy choices daily. By combining nutritious meals...