Job Description

Essential Duties and Responsibilities:
The On-Site Property Attendant is responsible for the following tasks:

 

• Greet residents, guests and vendors at all times in a professional and courteous manner.
• Attendants should assist residents with reasonable requests that will not violate the Rules and Regulations of CSKC.
• Keep front desk area clean and professional at all times.
• Have a courteous and professional demeanor and maintain confidentiality of association business and that of resident’s personal business.
• Maintain a professional appearance with CSKC uniform dress code.
• Analyze situations adequately and exercise independent and sound judgment, especially in emergencies.
• Answer telephones and take messages. ( Name, Phone# & Email’s)
• Attendants will control move-ins and move- outs according to CSK Rules and Regulations, collecting a $300 damage deposit from each owner, each time. (NO CASH or CREDIT CARDS; CHECK ONLY) made out to the Sand Key Club
• Attendants will inspect for damage and debris in the: lobby, foyer, elevators, parking garage, common areas as needed after a Move, delivery’s and  any vendors leaves. If the vendor requested roof access the roof will need to be inspected. Any damage or debris is to be reported on an incident report for management to follow up.  .
• Attendants will make at least 4 walk-rounds of the building during their shift.   Daily, staggering times is preferable.
• Evening and night attendants will make a minimum of 4 rounds. Keeping written logs of conditions found during your walk-rounds; i.e. water intrusions, roof condition, generator room temperature, lights out, evidence of vandalism or theft, etc.
• Attendants will help keep common areas cleaned as needed: i.e. pick up trash, wipe up spills, etc.
• Keep fire lanes clear of unauthorized vehicles.
• Log in all visitors, guests and vendors.
• Maintain familiarities with all facets of the building operations required by your position.
• Maintain and apply a working knowledge of Association Rules and Regulations, Condominium Document requirements and local laws and ordinances as they effect the preservation of Association property and implement them.
• Monitor the ingress/egress of individuals from the property including the lobby, garage and pool-deck. You must watch our video monitor when at the front desk. It is to assist you in observing the building when not on rounds.
• Primarily protect the assets of the Association and preserve the safety and harmony of the owners.
• Stop unauthorized visitors, vendors from entering the building.  Contact owner for written approval, if the owner is not in the position to provide writing approval a verbal is acceptable from the owner only.  Fill out vendor form with the proper information Name of owner, date and time you spoke with owner.
• Respond to alarms and any Emergencies.
• PA is to provide owners with the proper paperwork for vendors and guests.
• Attendants will deliver owner packages as needed. First making sure we have the proper permission form.
• Owners units are never to be entered alone unless dire emergency!

Education and/or Work Experience Requirements:

• High School Diploma.
• Demonstrated ability to deal effectively with others.
• Ability to communicate effectively in writing and orally.
• Rudimentary knowledge of Electrical Breakers, Motor Switches and other mechanical/electrical stop/start mechanisms.

Physical Requirements:

• Requires a significant amount of standing and walking including up and down 14 flights of stairs.
• Requires non-standard hours to include evening, night and week-end shift work.
• Lengthy periods of sitting.
• Lifting up to 20 lbs on a frequent basis and occasionally up to 40 lbs.
• Significant amounts of stooping, bending and other similar physical demands.
• Requires standing on the roof of building 14 stories high.
• Requires good hearing and eyesight.
• Tolerate loud noise in the generator room.

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