Job Title: Public Health Administrator 1
Location: Nashville, TN (Hybrid)
Summary:
Under general supervision, is responsible for regulatory boards administrative work of average difficulty; and performs related work as required.
Description:
Making Decisions and Solving Problems:
Issues licenses, certificates, registration, or other statements of authority to practice in an occupation or profession.
Processing Information:
Interacting With Computers:
Enters and/or revises data from multiple sources into data base. May post or adjust payments on licensee's record in computer.
Documenting/Recording Information:
Maintains and processes license payment records and accounts for fees to include refunds and returned checks. Prepares reports for submission to the board. Maintains license payment records. Coordinates the collection and preparation of reports.
Communicating with Persons Outside Organization:
Handles complaints and explains policies, procedures, and laws to applicants, members of the public, board and commission members, operating departments, and other entities. Responds to applicant inquiries about licenses. Supplies requested information, records, or reports. Provides information to other states or professional organizations surveying for information such as number of licensees or the cost of a license. May notify applicants of passing or failing examination scores. May ensure that applicants are notified of passage or failure.
Communicating with Supervisors, Peers, or Subordinates:
Relates findings to appropriate personnel (e.g., supervisor, director, or attorney) of the status of the case. Discusses critical deviations from standard policies and procedures with a supervisor. Discusses issues concerning the preparation of reports with supervisor. Collects expenditure reports. May collect reports from inspectors, investigators, and auditors.
Monitor Processes, Materials, or Surroundings:
May monitor or review the status of case investigations of individuals practicing pertinent occupations and professions. May monitor applicants during the examination.
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