Job Description

Who We Are:

St. Louis South Oral Surgery delivers comprehensive oral and maxillofacial care for adults and children in a compassionate, welcoming environment. Our team is dedicated to making every patient’s experience comfortable and seamless, using advanced technology and a patient-first approach.

Do You Find Fulfillment In:

• Welcoming and assisting patients from the moment they arrive.
• Creating a calm, professional, and friendly first impression.
• Managing schedules and coordinating appointments efficiently.
• Communicating clearly and compassionately with patients, families, and team members.
• Multitasking and staying organized in a fast-paced setting.
• Problem-solving and handling challenges with a positive attitude.
• Taking ownership and following through on details to ensure nothing is missed.

Primary Responsibilities:

• Patient Reception: Greet and check in patients, collect paperwork, and ensure all information is complete and accurate.
• Phone & Scheduling: Answer phone calls, schedule and confirm appointments, manage calendars for multiple providers and locations.
• Patient Intake: Guide patients through electronic registration, insurance verification, consent forms, and medical/dental history collection.
• Coordination: Communicate effectively with clinical and billing teams to ensure a smooth patient flow.
• Customer Service: Address questions, concerns, and special requests with professionalism and empathy.
• Records Management: Scan, file, and update patient records in the electronic health record system, maintaining strict confidentiality.
• Facility Support: Help keep the reception area and waiting room neat and welcoming.

Education:

• High school diploma or equivalent (Required).

Experience:

• 1 year in a medical, dental, or customer service setting (Preferred).
• Familiarity with electronic scheduling systems, EMR/EHR, or dental/medical office software (Preferred).

Other Details

• Competitive salary , negotiable based on experience.
• Job Type: Full-time and Part-time positions available.
• Locations:
  • 9911 Kennerly Rd, Ste E, St. Louis, MO 63128.
  • 1155 E Gannon Dr, Festus, MO 63028.
  • 456 N New Ballas Rd, Suite 249, Creve Coeur, MO 63141.

Apply here!

Be the face and heart of our practice - where your warmth, organization, and attention to detail make all the difference!

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