Job Description

Chick-fil-A Greenwich, RI is seeking a Training Leader to support the business by training, and coaching all employees on Chick-fil-A’s procedures and policies. The Training Leader will oversee the initial and reoccurring training of employees in the continual pursuit of Operational Excellence while creating a positive work culture. The Training Leader is in constant communication with the leadership team and franchisee and also works operationally.

Responsibilities:

• Demonstrates knowledge of Chick-fil-A policies and procedures

• Develops employees through a training program and coaching

• Works with the leadership team to develop the team while creating a positive work culture

• Works with the leadership team to revise training plan based on the needs of the business

• Completes recurring training with current employees for continual development

• Tracks and communicates employee development with monthly evaluations to the leadership team

• Complete understanding of key positions in either the front or back of the restaurant

• Takes initiative during non-peak hours to complete side duties

Benefits:

• Free/Discounted food

• Flexible scheduling (and closed on Sundays)

• A fun work environment where you can positively influence others

• Learning first-hand from an experienced Operator and Restaurant Leaders

• Intentional growth and development to help you reach your professional goals

• Scholarship opportunities

• Access to a variety of discounts and offers through Chick-fil-A Corporate.

Qualifications and Requirements:

• Must have 1 year of experience in a training position.

• Must be 18 years or older

• Must have reliable transportation

• Ability to work in a fast-paced environment

• Strong people skills with a desire to serve Team Members

• Strong commitment to superior customer service

• Ability to manage Team Member behavioral and performance issues

• Ability to work in a team environment with shared ownership and responsibility

• Must be able to meet the physical demands of the position, which includes, but is not limited to, standing for up to 10 hours and lifting up to 40 lbs.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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