Job Description

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

 

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

 

This position is a tiered position. Incumbents will have a position level assigned based on their skills and experience, and in alignment with position development plans. Position placement is at Amtrak’s sole and absolute discretion.

 

SUMMARY OF DUTIES:
The Terminal Trainmaster ensures safe and efficient train operations and management of train and engine service employees for the Washington Terminal based in Washington DC.

 

ESSENTIAL FUNCTIONS:

• Oversight of the operation in connection with the Road Foremen, to ensure optimum safety, customer service, and on-time performance in compliance with all federal, state, local, and Amtrak rules and regulations.
• Ensure all bulletins equipment; postings, etc. adhere to labor, federal and Amtrak regulations.
• Ensures employees comply with federal rules and regulations and Amtrak policies and operating practices.
• Manage employees and train operations to optimize on-time performance and recommend ideas on how to improve performance.
• Responds to service disruptions in areas of responsibility and handle them promptly to minimize passenger inconvenience and train delays.
• Interview, select, and manage new-hire train service crews and ensure employees receive proper training and support.
• Conduct efficiency tests and ensure compliance with all Amtrak and federal operating requirements.
• Manage crew base budget for train service crews.
• Conduct train service crew revenue audits
• Constantly works in a fast-paced time-sensitive environment with frequently changing priorities
• Frequently resolves problems with conflicting priorities in cognitively demanding situations.
• Approximately 25% of the time is spent in an office environment using a computer keyboard, monitor, and mouse to perform a variety of tasks.
• Approximately 75% of the time is spent in an outdoor railroad operating field environment, walking on or around uneven surfaces, reaching, bending, and stretching to board and detrain equipment.
• Constantly works long hours as required; works extended hours and is required to be on-call and available on an emergency basis.

 

MINIMUM QUALIFICATIONS:

• High School diploma
• Prior satisfactory work experience in train or passenger service.
• 3+ years experience as a train service crewmember or Passenger Conductor.
• Qualified on physical characteristics of the territory.
• Demonstrated business and financial management experience.
• Demonstrated knowledge of CFR 49 requirements and labor contracts (BLE, UTU, and TCU).
• Demonstrated leadership and supervisory skills.
• Working knowledge of Amtrak policies and procedures

 

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in Transportation, Business or related field or equivalent work experience, training, and/or education.
• 5 years’ experience as a train service crewmember or Passenger Conductor
• Five years of supervisory experience, leading and managing others with different levels of expertise
• Five years’ experience with train operation, crew base, crew management, operations, train handling and service delivery
• Ability to develop and manage an operating budget
  
   

COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.

 

 

PAY TRANSPARENCY:

The target salary is $114,000 for Trainmaster I, $119,000 for Trainmaster I with cert and $124,000 for Trainmaster II. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

 

#LI-CD1

Requisition ID: 165278

Work Arrangement: 06-Onsite 4/5 Days  Click here for more information about work arrangements at Amtrak. 
Relocation Offered: No 
Travel Requirements: Up to 25% 

You power our progress through your performance.

 

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. 

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. 

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

 

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. 

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law..

Job Tags

Permanent employment, Temporary work, Work experience placement, Interim role, Work at office, Local area, Relocation, Flexible hours,

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