VIP Concierge Agent Job at Peppermill & Western Village, Reno, NV

dWxBQzgrTzZjQjlyNngwUFZvbnVnSzFzWVE9PQ==
  • Peppermill & Western Village
  • Reno, NV

Job Description

The VIP Concierge Agent is responsible for providing personalized services such as booking accommodations, dinning, and entertainment for our VIP guests.

Duties:

  • Build strong relationships and memorable experiences for guests to ensure a high level of guest satisfaction.
  • Check-in and check-out VIP guests.
  • Answer phones in a timely, courteous and professional matter.
  • Assist all hotel guests by providing information, directions, tours, entertainment etc.
  • Prepare and serve complimentary drinks for VIP guests.
  • Reserve rooms for VIP guests and accommodate any special room requests.
  • Input same day reservations for VIP guests, verifying marketing codes.
  • Book restaurant reservations for all on property outlets and cabanas for guests.
  • Assist in play evaluations for VIP guests.
  • Arrange limousine transportation for guests.
  • Provide support for Special Event functions.
  • Promptly review and respond to all VIP Service email requests from guests or hosts.
  • Maintain appearance and cleanliness of VIP Service and Concierge areas.

Qualifications:

  • Must be at least 21 years old.
  • High school diploma, G.E.D or college degree preferred.
  • Must be able to maintain a valid license with the Gaming Control Board and a valid Alcohol Awareness Card
  • Experience in a Hotel/Casino environment preferred.
  • Experience with the AS/400 and CMS Tracking System preferred.
  • Knowledge of nearby destinations and directions to them.

Job Tags

Similar Jobs

Serpentini Automotive Group

Automotive Warehouse Clerk/ecommerce order experience preferred Job at Serpentini Automotive Group

 ...Shipments: Unload and inspect incoming goods to ensure they match order specifications and are free of damage.* Inventory Management:...  ..., conducting regular stock checks and cycle counts.* Order Fulfillment: Accurately pick, pack, and label items for shipment, ensuring... 

The Party Staff

Los Angeles - Dishwasher Job at The Party Staff

Join The Party Staff! Dishwashers Wanted in Los Angeles, CA The Party Staff seeks reliable Dishwashers for a fast-paced environment. Responsibilities: Wash & sanitize dishes, glassware, utensils & equipment (dishwasher or by hand). Maintain clean & orderly...

Vensure Employer Solutions

Jr Naval Architect - FL - On Site Job at Vensure Employer Solutions

 ...challenges Projects include newbuild and refit designs on all different types of vessels, so the role will be involved with ships, yachts, tugs, pleasure boats, passenger vessels, etc Create engineering drawings for both new construction and refit projects Manage... 

Drive Time Transports

EXP CDL-A DRIVER, dedicated DOLLAR account, home weekly, $1.37CPM Job at Drive Time Transports

 ...CDL-A DRIVER NEEDED FOR A DEDICATED HOME WEEKLY DOLLAR ACCOUNT! MINIMUM 6 MONTHS RECENT TRACTOR TRAILER EXPERIENCE! MANUAL UNLOAD TYPICAL WEEK HAS RESET ON THE WEEKEND! 34 hours guaranteed, can be up to 48 hours weekly ***Driver will typically start their... 

NYC Mayor's Office of Contract Services

Web Designer Job at NYC Mayor's Office of Contract Services

 ...Director serves as the City Chief Procurement Officer. The MOCS team operates in a collaborative, service-focused atmosphere. The Web Designer is part of the Communications unit within the Change Office division and reports directly to the Communications Director. This...