VIP Concierge Agent Job at Peppermill & Western Village, Reno, NV

dWxBQzgrTzZjQjlyNngwUFZvbnVnSzFzWVE9PQ==
  • Peppermill & Western Village
  • Reno, NV

Job Description

The VIP Concierge Agent is responsible for providing personalized services such as booking accommodations, dinning, and entertainment for our VIP guests.

Duties:

  • Build strong relationships and memorable experiences for guests to ensure a high level of guest satisfaction.
  • Check-in and check-out VIP guests.
  • Answer phones in a timely, courteous and professional matter.
  • Assist all hotel guests by providing information, directions, tours, entertainment etc.
  • Prepare and serve complimentary drinks for VIP guests.
  • Reserve rooms for VIP guests and accommodate any special room requests.
  • Input same day reservations for VIP guests, verifying marketing codes.
  • Book restaurant reservations for all on property outlets and cabanas for guests.
  • Assist in play evaluations for VIP guests.
  • Arrange limousine transportation for guests.
  • Provide support for Special Event functions.
  • Promptly review and respond to all VIP Service email requests from guests or hosts.
  • Maintain appearance and cleanliness of VIP Service and Concierge areas.

Qualifications:

  • Must be at least 21 years old.
  • High school diploma, G.E.D or college degree preferred.
  • Must be able to maintain a valid license with the Gaming Control Board and a valid Alcohol Awareness Card
  • Experience in a Hotel/Casino environment preferred.
  • Experience with the AS/400 and CMS Tracking System preferred.
  • Knowledge of nearby destinations and directions to them.

Job Tags

Similar Jobs

KOHLS

Part-Time Store Merchandising Associate Job at KOHLS

Part-Time Store Merchandising AssociateAbout the RoleIn this role, you will execute sales floor merchandising, pricing and recovery...  ...retail experience requiredMust be 16 years of age or olderFlexible availability, including days, nights, weekends, and holidays... 

Aspen Fiber Networks

Canvasser Job at Aspen Fiber Networks

 ...high-quality, reliable solutions that enhance the way people connect and protect their homes. We are currently seeking a motivated Canvasser to join our dynamic sales team. Job Description: As a Canvasser, you will play a pivotal role in driving brand awareness and... 

ServiceNow

Senior Sales Enablement Manager - Onboarding Sales Trainer Job at ServiceNow

 ...better for everyone. Job Description The Global Learning & Development (GLD) team is looking for a SeniorOnboardingSales Trainer to deliver and scale world-class onboarding experiences for our global sales organization via the ServiceNow Sales Academy.... 

Swift Transportation

Service Planner Job at Swift Transportation

Service Planner Location Temple, TX : NOW HIRING : SERVICE PLANNER Our service planners are the driver-facing support for our shop who will work with the drivers and vendors to schedule maintenance on their equipment. Service planner will partner with our drivers to understand...

Armtec Defense Technologies

Quality Assurance Engineer Job at Armtec Defense Technologies

 ...Quality Engineer, Armtec Defense Technologies Armtec Defense Technologies (Armtec) is an operating unit of the Transdigm Group (NYSE: TDG), an industry leader in aerospace and defense products and services. Armtec is comprised of three business units producing subcomponents...