Customer Service Representatives- Work At Home - Chesapeake,VA Area Job at Sutherland, Chesapeake, VA

dUZZQS91dTRjeHBxNGhNSFZvbnBpNlJ0Ymc9PQ==
  • Sutherland
  • Chesapeake, VA

Job Description



Do you live in the Chesapeake, Virginia area?

Can you deliver exceptional service and solutions to customers through inbound calls and chat in a high-energy  work from home environment?
Are you an active listener who can leverage probing questions to provide solutions? Do you have an enthusiastic personality and possess a strong attention to detail? 

Join Us!

Job Description



We’re Sutherland and we’re seeking Customer Service/Emergency Services Representatives to join us on a  full time, work from home  basis. Join us and support one of our public utility clients while working with leading technologies and systems as well as a dedicated team of leaders and peers to support you. 

Because our client is a public utility, we support them and their customers 24/7. Employees must have full availability to work various shifts and able to work at least one weekend day.

Qualifications



What we offer:

  • Competitive hourly rate
  • Medical, dental and vision benefits
  • Paid training & PTO
  • Advancement opportunities – 80% of our frontline leaders have been promoted from within
  • Additional pay incentives as well as monthly rewards & recognition programs
  • Employee Discounts
  • EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland

What you need:

  • Excellent verbal and written communication skills 
  • Full time availability 
  • Driven by solving problems and meeting goals
  • Familiar with Microsoft Office
  • Experienced in customer service with strong multi-tasking skills
  • High school diploma or equivalent
  • MUST LIVE IN CHESAPEAKE, VA AREA

Additional Information



his position is only open to candidates residing in the Chesapeake, VA area.

Please note, all equipment is provided, but to work from home you must have a reliable, hard-wired internet connection, and a quiet, distraction-free place to work.

EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all 
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Job Tags

Hourly pay, Full time, Live in, Work at office, Shift work, Weekend work,

Similar Jobs

Thermo Fisher Scientific

Scientist III Job at Thermo Fisher Scientific

 ...needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds...  ...groundbreaking molecular biology technologies that impact global health. As a Scientist III, you'll lead innovative projects developing... 

Navarro Inc.

Hydrogeologist/Geologist (3737) Job at Navarro Inc.

 ...environmental monitoring, data evaluation, and field investigation. The ideal candidate will have a strong technical background in geology, hydrogeology, and environmental science, with experience designing and implementing field programs, interpreting environmental data... 

Archdiocese of Detroit

Assistant Principal 2026-27 School Year Job at Archdiocese of Detroit

 ...stakeholders to maintain a high standard of academic excellence and school culture. Qualifications Masters Degree in Educational Leadership, Administration, or related field. Valid state administrative certification (or eligibility to obtain).... 

Glass Machinery & Excavation

Dump Truck Driver Job at Glass Machinery & Excavation

 ...About the Job: Glass Machinery & Excavation, Inc., is an established growing company looking for a motivated Truck Drivers. Pay is dependent on experience. Paid vacation, insurance & paid holidays available. Responsibilities: Ensure Safe work environment for projects... 

Melinda Instal

Live Chat & Email Support Agent Job at Melinda Instal

Ez egy tvmunkban vgezhet lls. Melinda Instal is seeking a dedicated Live Chat & Email Support Agent to join our team in the Construction industry. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients...