Help Desk Analyst Job at Vergence, Indianapolis, IN

dkZJRDhPYStmeDV1Nmh3TlY0anJqcUJvWnc9PQ==
  • Vergence
  • Indianapolis, IN

Job Description

Hybrid position. Must live in the Indianapolis area.

Pay: $23.35/hour

In this role you will:

  • Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality.
  • Investigate and resolve duplicate patient records and bad merges in the immunization registry.
  • Use data tools and matching algorithms to identify and correct data integrity issues.
  • Escalate complex data issues to technical teams or data stewards as needed.
  • Document all support interactions in the ticketing system and maintain accurate logs.
  • Provide guidance to users on best practices for data entry and record management.
  • Collaborate with IT and data quality teams to improve deduplication processes and system performance.
  • Collaborate with internal and external teams and assist on improving Data Quality metrics.
  • Assist in testing system updates and enhancements.
  • Generate reports on data quality trends and help develop training materials.

Job Tags

Live in,

Similar Jobs

Schlumberger

Gas Lift Service Technician Job at Schlumberger

 ...employment will begin with ChampionX and will transition to SLB as part of the planned integration. We are looking for a Gas Lift Technician - PCS Ferguson located in Odessa, TX. This is your opportunity to join a global technology company, driving energy innovation... 

Toker's Guide

General Manager - Cannabis Dispensary Job at Toker's Guide

 ...Toker's Guide ( is an online communityfocused on helping cannabis enthusiasts in DC, Maryland, and Virginiafind the best cannabis...  ...industry. We're currently helping aMedical and Adult-use MarijuanaDispensary located just outside Washington DC inGreenbelt, Maryland with... 

PhillyTech.Co

CTO | $300K-$330K + Hybrid + Equity | High Growth Legal Tech Startup Job at PhillyTech.Co

 ...Emeryville, with 2-3 days in the office. This role calls for a highly articulate CTO who is comfortable representing our client:...  ...analytics, and no-code customization. Originally built as a legal tech case management platform, their award-winning platform has... 

Delta-T Group Inc.

School Nurse: Registered Nurse RN (Transportation Nursing) Job at Delta-T Group Inc.

 ...Location: Detroit, MI 48228 Date Posted: 12/30/2025 Category: Nursing Education: Associate's Degree Our Client is seeking a School Transportation Nurse (RN) to provide services in the Detroit, MI area for the 2024/25 school year. As a transportation nurse you... 

Department of Public Health

Program Policy Analyst Job at Department of Public Health

 ...Job Description and Duties The Analyst II has responsibility for preparing a variety of the more complex legislative concepts,...  ...proposals, analyzing legislation, and defining State and Federal policies to local health departments, county recorders offices, county...