Remote customer service representative Job at SouthEnd Psych, New York, NY

c1Z3SDhPYTJmeDlwNEJNTVdvN2pqNkZwWVE9PQ==
  • SouthEnd Psych
  • New York, NY

Job Description

Job Summary for Remote Customer Service Representative SouthEnd Psychiatry


- Serve as the first point of contact for patients via phone, email, and live chat
- Respond to patient inquiries with empathy and professionalism
- Schedule and confirm telehealth and in-person appointments using digital systems
- Assist patients with billing, insurance, and general questions
- Coordinate communication between patients, providers, and administrative staff
- Maintain accurate patient records and ensure HIPAA compliance
- Work independently from home with attention to detail
- Utilize virtual platforms (e.g., Zoom, EHR, scheduling tools) to support patient needs
- Contribute to a compassionate, patient-centered support experience
- Opportunity for flexible scheduling, paid training, and professional growth within a supportive remote team

Job Tags

Full time, Part time, Remote work, Flexible hours,

Similar Jobs

Yurbban Hospitality Group

Cluster Revenue Manager Job at Yurbban Hospitality Group

 ...accommodation, we create moments worth remembering. We are a hotel group with soul, where hospitality, sustainability, and authenticity...  ...every experience unique. Were Looking for a ClusterRevenue Manager The Revenue Cluster is responsible for driving the overall... 

Compass Group

LOUNGE FLOOR ATTENDANT (FULL TIME) Job at Compass Group

 ...We are hiring immediately for full time LOUNGE FLOOR ATTENDANT positions. Location : American Airlines - 2040 North International Parkway Terminal, Grapevine, TX 76051. Note: online applications accepted only . Schedule : Full time schedule; Monday through... 

GHR Healthcare

Travel Nurse RN - Labor and Delivery - $2,713 per week Job at GHR Healthcare

 ...GHR Healthcare is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Morristown, New Jersey. Job Description & Requirements ~ Specialty: Labor and Delivery ~ Discipline: RN ~ Start Date: 02/09/2026~ Duration: 13 weeks ~36 hours per... 

CollaboraIT Inc.

Business Analyst (Entry Level) Job at CollaboraIT Inc.

 ...Location: Onsite/hybrid Employment Type: Full-time About the Role: We are seeking a motivated and detail-oriented Entry-Level Business Analyst to join our team. This role is ideal for recent graduates or individuals looking to start their career in Business... 

Growth Chain LLC

3D Animation Artist Job at Growth Chain LLC

 ...We are looking for a 3d animation specialist that can make create high quality design assets for our mobile app. This role pays $3 per hr and is a part time role requiring 20-30 hours per week. Payments are every 2 weeks. We are looking for someone who is a fast...